Roles
In the construction industry, achieving quality requires a clear delineation of responsibilities and authorities among the key participants—architects, engineers, consultants, and contractors. While Quality Assurance (QA) focuses on the planned and systematic activities to provide confidence that requirements will be met (process-oriented), Quality Control (QC) involves the operational techniques and activities used to fulfill those requirements (product-oriented) (Rumane 2018; Unknown Author n.d.b). The following sections outline the specific responsibilities and authorities of project participants and the concept of quality circles. 1. Architects and Engineers (Designers) The design professionals (Architects and Engineers) are responsible for converting the owner's requirements into a specific facility through detailed drawings and specifications. Design Phase QA: They must ensure the design meets the owner’s needs, regulatory codes, and safety standards. This invo...